Wow! Bachendorf's has incredible customer service. Laura Goodman specifically is amazing, and sets Bachendorf's apart from other jewelry stores of this caliber. My experience here was head and shoulders above the others. Thank you Laura!

Valerie H.
Plaza at Preston Center

Incredible customer service and selection. There are no pushy sales staff members here, simply good people willing to spend time with you to find the perfect piece, service your items or just provide brand education where/when you ask. Heidi and Fallon are both just good people. Plain and simple. Hands down one of the best luxury retailers in the metroplex.

Jake Feldhues
Galleria Dallas

first stepped into the Fort Worth Bachendorf’s location nearly a year ago to browse their jewelry and men’s watches. I am happy to say the store and selection are impressive and the staff is welcoming, attentive, and knowledgeable. Working with Molly R. during my visits has been a pleasure.

Fast forward through a few months and a handful of browsing visits - I made my first purchase yesterday, and had an excellent experience! Thanks, Molly!

I have visited many jewelers over the years, and have to say I have been very impressed with Bachendorf’s, in particular how attentive, genuine, and helpful I have found the staff to be. Bachendorf’s has earned my business for what I expect to be years to come.

Jared
Shops at Clearfork

As an avid Rolex fan, I have tremendous respect for the brand’s demanding standards across the board. This includes the experience provided by the authorized dealers responsible for selling these watches. Bachendorf’s meets these standards and does so in a manner that is extremely pleasurable and comforting from start to finish. Every member of the staff, especially Nino and Paolo, are educated on the product at an expert level and provide a level of customer service that is unmatched. A++

Costa C.
Plaza at Preston Center

Collette Foreman did a LOT of work to make sure I was informed on the engagement ring I was buying. I'm not a high end jewelry kind of guy, so I don't feel really comfortable in places like Bachendorf's. But Collette treated me great every step of the way. When it comes time in a few years for a Glaschutte Original, I hope she is still around. :-)

Billy J.
Galleria Dallas

I had my best watch shopping experience at this store today. Firstly, I want to thank Mr.Wayne for all the support over phone prior to the store visit. The store people are very friendly and the moment the door was opened I felt I was welcomed and started experiencing a pleasant atmosphere. Mr.Wayne took care of all my needs. I know now who I should reach out to when I am in market again.

Kichenan
Shops at Clearfork